Gaming is about fun and excitement — but it can become a problem when it goes too far. New Baji wants you to always play safely and responsibly.
If you feel that gaming is having a negative impact on your life, reach out to our support team right away.
New Baji believes online gaming is a form of entertainment — not a livelihood, and not a solution to life's problems. Responsible Gaming means knowing your own limits and playing within them, keeping both your time and money in check.
The vast majority of Bangladesh's millions of gaming enthusiasts play responsibly. However, for some people gaming can develop into an addiction that affects their family life, finances, and mental health. New Baji takes this seriously and actively works to prevent problem gaming.
Under our Responsible Gaming program, you have access to self-imposed limit setting, self-exclusion options, session timers, and 24/7 support in Bengali. We want you to enjoy New Baji in a healthy, sustainable way for the long term.
Gaming should be a source of joy, not harm. Every service we offer is built with this principle in mind.
Only play with money set aside for entertainment
Set a fixed amount of time each day for playing
Take a break instead of dwelling on losses
Prioritize spending time with family and friends
Don't let gaming become a way of coping with stress
These tools are available to you at any time, free of charge, to help keep your gaming experience safe.
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically prevent further deposits.
Decide in advance how long you want to play. You'll receive a notification when your time is up, with the option to end the session.
Set a maximum wager limit per session to protect yourself from overspending.
Temporarily suspend your account for a set period (1 day to 6 weeks). You will not be able to log in during this time.
Long-term self-exclusion is available for periods of 6 months to 5 years. Your account will be completely suspended for the entire duration.
Review your play patterns, time spent, and money wagered. It's the best way to understand your own habits.
Setting limits on New Baji is simple and takes effect immediately. Once set, they cannot be changed until the specified time period has passed.
| Limit type | Time limit | Active |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant |
| Session Time Limit | Per session | Instant |
| Betting Limit | Daily / Weekly | Instant |
| Cooling-Off | 1 day – 6 weeks | Instant |
| Self-exclusion | 6 months – 5 years | Instant |
Limit reductions take effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional by design.
Log in to your New Baji account and navigate to the profile menu.
Look for the "Responsible Gaming" option in your account settings.
Choose the type of limit you need — deposit amount, session time, or betting.
Enter the amount or time limit that works for you.
The limit will take effect as soon as you confirm.
If you can't do it on your own, contact our live chat support. Our Bengali-speaking team is here to help.
Watch out for the signs below. Recognizing them isn't a sign of weakness — it's the first step in taking care of yourself.
Chasing losses by continuing to play in an attempt to win back money.
Hiding gaming expenses from family or friends.
Skipping meals, sleep, or work to play.
Feeling restless or irritable when not playing.
Using money set aside for bills or essential expenses to fund gaming.
Repeated failed attempts to stop gaming.
Turning to gaming to cope with stress, sadness, or loneliness.
Struggling to repay gaming-related debt, or debt continuing to grow.
Ask yourself these questions regularly — and answer them honestly.
1. Did you spend more time or money gaming last week than you had planned?
2. Has gaming caused any arguments or problems within your family?
3. Have you lost interest in other hobbies or activities since you started gaming more?
If you answered "Yes" to most of these questions, contact our support team now or make use of the self-exclusion option.
New Baji strictly enforces an 18+ policy. Any account found to belong to a minor will be suspended immediately.
If you use New Baji on a shared family device, take these precautions to keep children safe:
Enable parental controls on your router to block gaming sites.
Use screen time controls and app locks on your child's device.
Have an open conversation with your child about online gaming.
Keep your payment information out of your child's reach.
Join New Baji and use our Responsible Gaming tools to play in a healthy, enjoyable way.